Showing posts with label Taco Cabana. Show all posts
Showing posts with label Taco Cabana. Show all posts

Sunday, October 5, 2014

Sunday, June 1, 2008

Taco Cabana

My eating schedule was a bit off today. After a run to IAH, I decided cheap Mexican (go ahead and say it, "look in the mirror") is what I needed. So, I went to Taco Cabana on Kirby near U.S. 59.

Went through the drive-thru, placed my order, paid and returned to NoRO. When I got home, I didn't have all of my order. hmpf! What to do?

I wasn't going to drive back 'cause I was hungry. I didn't feel like just blowing it off. I did realize that mistakes happen.

So, I called and I think I spoke with the manager. Told him what happened and told him I wasn't driving back 'cause I was hungry. All I'm gonna say is that he more than made the situation right.

I'm amazed when that type of customer service is delivered. I've had some bad situations at some nice restaurants where they didn't give a rat's ass and didn't try to make the situation right. I've seen good customer service also happen at Starbucks.

So, before I retire to my slumber on a full stomach of Mexican food, I'm sending out two thumbs up to Taco Cabana on Kirby near U.S. 59. Thank you!